The museum is open seven days a week and sponsors many educational and special interest programs as well as tours for a variety of groups such as seniors, special education, and civic tour groups. Two of the most popular programs during 1997 was the production of "Charlotte's Web" which was attended by over 1400 local children and the annual Scout Day which had 1200 in attendance. Last year the Museum had over 20,000 visitors from almost every state and fourteen foreign countries.

Only remaining electric substation/passenger station of the Texas Electric Railway built in 1908 and providing electric rail passenger service between Denison and Waco and Corsicana until 1948. Original rail car open for tours and also containing only remaining rail post office of the system. New interactive "O" scale rail layout depicting the system operation, additional interactives under design.

The JCPenney Museum is closed to the public as of 2011.