Street Address
Hwy 73 Between Townsend Traffic Light and Natl Park Entrance
Townsend, TN 37882
Mailing Address
P O Box 268
Townsend, TN 37882
phone: 865-448-0044
Gift Shop
Special Event Rental
Group Tours
Nancy Williams, Marketing Director
phone: 865-448-0044


The Heritage Center in Townsend features two galleries tracing the region's history thousands of years back to the present, the region's transportation history, and 12 historic outbuildings from the region including cabins, barns, a chapel, setoff house, wheelwright shop, underground still and more. Visit website for hours and admission rates. Offers full schedule of concerts and special events thoughout the year.

Native Americans of East Tennessee

Artifacts representing 5,000 years of Native American life related to hunting, pottery, foodways, ceremony, games, medicine, and trade.

Pioneer and Mountain Culture

Daily life, family and community, medicine, industry, recreation, and education.

Tennessee on the Move

A postal wagon, farming vehicles, a surrey, a freight wagon, and road construction equipment

Historic Buildings

  • The Cardwell Log Cabin
  • The Montvale Station
  • Smokehouse
  • Two Cantilever Barns
  • Set-off House from Little River Lumber Company
  • Wheelwright Shop
  • Sawmill
  • Underground Still/Shed
  • Granary


Docent Led or Self Led Tours of galleries and historic outbuildings & guided bus tours of Cades Cove, for groups

Use your imagination and come to the Great Smoky Mountain Heritage Center for your next special event!

Gathering your family to celebrate an old-fashioned Christmas in an authentic log cabin, warmed by a crackling fire in the open hearth.

. . . celebrating your child's birthday meal or simply cake and ice cream around a handmade wooden table in a real 19th century cabin, then going outside to make homemade kites and fly them!

. . . leading your staff in team-building exercises in the new Native American games field or in a classroom with a picture-window mountain view.

Educational Programs

Exhibitions, docent program, school tours, Scout programs. Fees vary.



Lecture Halls

Performance Areas


Gift Shop

Special Event Rental

Group Tours